Data Protection

We are fully committed to ensuring you understand exactly how any personal information we collect from you is used and we value your trust in us to do this carefully and precisely.

We suggest that you read through our privacy policy, which outlines the obligations & requirements of the users, the website and website owners. Any mention of “we” refers to Luxe Smart Homes. When we denote “you,” we are referring to the person who chooses to consume this website.

By visiting luxesmarthomes.co.uk or any associated pages on our website you are accepting and consenting to the practices described forthwith in this Privacy Policy.

When you visit the Luxe Smart Homes website, you may be asked to submit personal information such as your name, mailing address, email address, phone number, and other information. We take all necessary steps to ensure the privacy and security of this information.

We collect your personal information only as necessary to respond to your enquiries, to improve your user experience of our website, and to supply you with information about products and services that Luxe Smart Homes provide that may be of interest to you. We can say unequivocally that we will never sell, rent or give away any of your personal information to anyone or any other parties.

The information we gather from visitors to our website helps us personalise and continuously improve the user experience of our customers.

We use the information to communicate with you about important product offers and services, update our records and maintain your account with us (if you have purchased any product or service from us).

In order for us to make e-mails more effective and appropriate, we receive confirmation when you open an e-mail sent from us (subject to your computer supporting such capabilities.) If you do not want to receive e-mail or other mail from us, then utilise the unsubscribe button at the bottom of any email or please communicate with us using any of the methods shown at the end of this policy statement.

We use cookies to help improve our website experience for all our customers. Cookies are small files saved to your computers hard drive that track, save and store anonymous information about your interactions and usage of our website. We don’t use cookies to collect information personally identifiable as you. We only use our cookies to provide you with a tailored and improved experience when using our website.

Luxe Smart Homes uses software provided by Google Analytics, which uses cookies, to track visitor statistics. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Our website does not have a cookie control system that gives you the option, on your first visit to the website, to allow or disallow the use of cookies on your computer/device. If you wish to restrict or block use of cookies via your browser then be aware that this may impact your user experience of the website. You can edit your web browsers security settings to block all cookies from our website.

For example, cookies can:

  • Help search engines remember that you want your search results in English;

  • Help a website remember your preferences so that you don’t need to customise enter them every time;

  • Help our website deliver a better service by showing you the content most relevant to you;

  • Identify and resolve errors so that the site is improved for everybody;

  • Analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier for you.

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Users contacting this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until such time as it is no longer required or has no further use, as detailed in the Data Protection Act 1998. Upon purchasing any product or service from Luxe Smart Homes, we will add your personal database for future email newsletters.

We use the following programmes to analyse visitor behaviour on our website:
Google Analytics
Google Ad Words Conversion Tracking
Google Ad Words Remarketing

Google Analytics
We will not (and will not allow any third party to) use the Google Analytics to track or collect personally identifiable information from visitors to our website, nor will we (or will we allow any third party to) associate any data gathered from our website) with any personally identifying information from any source as part of our use of Google Analytics. We will comply with all applicable laws relating to the collection of information from visitors to our website.

Google Ad Words Conversion Tracking
Our policy regarding Google Ad Words Conversion Tracking is identical to our policy regarding Google Analytics as stated above.

Google Ad Words Remarketing
Third party vendors, including Google, show our ads on various sites on the Internet. These same third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page at http://www.google.com/policies/technologies/ads/

Although we only look to include quality, safe and relevant external links, please note that we cannot guarantee or verify the contents of every externally linked website. You should therefore note you click on external links at your own risk, and that if you submit personal information to any of those sites, your information is governed by their respective privacy policies.

We reserve the right to update our privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

If you have any concerns about our privacy then please contact us via one of the methods shown below, with an outline of your concerns. We will then contact you and try to resolve the issue to your satisfaction. The very nature of our business means that it is subject to constant change, which means that our Privacy Policy may need to change accordingly. This statement will always reflect the most update version of our current policy. We suggest that you save this webpage and revisit it at timely intervals.